Explore B2B-focused website optimization tactics and experiments.
Before you begin
we recommend reviewing some broader strategies first. Start with general optimization ideas — then return here for additional inspiration tailored to B2B sites.
Business buyers typically make decisions as part of a team, based on rational analysis, budget constraints, and long evaluation cycles. That means your optimization strategy needs to anticipate their mindset — not just their clicks. Use these B2B-focused ideas to speak to different roles, pain points, and buying stages. The more you personalize the experience, the more likely you are to win trust, engagement, and conversions.
Make your homepage act like a landing page
Think of your homepage as a first impression — not a table of contents. Many B2B visitors land there directly from ads, search, or outreach, and they’re expecting relevance fast. If the content feels too generic or broad, they’re likely to bounce. Use variations to treat the homepage more like a landing page by tailoring copy, visuals, and CTAs to match the visitor’s context.
- Tailor homepage copy and CTAs — swap in industry-specific language or funnel-specific offers
- Suppress generic content — remove distractions that don’t align with the visitor’s intent
- Surface content strategically — promote trials or demos for high-value prospects, and self-serve resources for others
Refine CTAs based on audience profile
Every CTA is a fork in the road. For B2B sites, what you offer — and how you phrase it — should depend on who’s visiting and what they need. Some visitors are ready to talk to sales, while others want to browse documentation or book a demo. Use Optimize to dynamically update your calls to action based on known company domains, traffic sources, or behavior history.
- Show “Talk to sales” — for high-value accounts, known company domains, or repeat visitors
- Push “Start free trial” or “Explore docs” — for early-stage or low-touch prospects
- Test CTA location and persistence — e.g., sticky nav buttons or repeated CTAs down the page
Highlight customer logos strategically
Seeing familiar logos builds trust — but seeing competitor logos adds urgency. For B2B visitors, trust and credibility are crucial. Showcasing logos from companies in the same industry, region, or tier as your visitor can create instant recognition and a subtle form of social pressure: “If they’re using it, maybe we should too.”
- Swap logos based on visitor’s industry — e.g., show healthcare clients to healthcare visitors
- Feature known competitors — if possible, include logos from the visitor’s direct competitors
- Use geolocation — show nearby or regional customers for added resonance
Personalize case studies and social proof
B2B visitors want proof. Case studies that match their use case, role, or pain points can dramatically increase conversion rates. Instead of burying this content in a resource center, personalize your homepage or landing pages to feature it up front. When a prospect sees a case study that mirrors their exact situation, they’re more likely to trust your solution.
- Rotate in relevant case studies — show stories tied to a visitor’s industry, use case, or competitor
- Emphasize pain points — highlight how you solved problems that mirror the visitor’s own challenges
Leverage behavioral triggers and reminders
Sometimes a visitor isn’t ready to convert — yet. But if they return, or view a high-intent page multiple times, you can use that behavior to serve tailored nudges. These kinds of “Hey, still interested?” reminders can help re-engage visitors and guide them deeper into your funnel. You can also use previous behavior to suggest next steps or related offers.
- Remind visitors of prior interest — e.g., “Still exploring [Feature X]?”
- Recommend next steps — e.g., “You downloaded the eBook — now schedule a demo”
- Incentivize return visits — offer gated content or limited-time trials for repeat traffic
Tailor headlines and body copy
What grabs a marketer’s attention might not resonate with a product manager or CTO. Use role, industry, or behavior data to test different headline messaging, tone, and positioning. Even small phrasing tweaks can have a major impact. Try emphasizing benefits over features — and align messaging to where the visitor is in their journey.
- Industry-specific headlines — e.g., “Compliance made easy for finance teams”
- Funnel-sensitive tone — curious prospects need reassurance; evaluators need validation
- Return visitor messaging — acknowledge repeat visits and suggest the next best action
Experiment with form UX and logic
Forms are often the biggest friction point in B2B conversion. The longer or more redundant they feel, the more likely visitors are to abandon. But with Optimize, you can reduce friction by tailoring forms based on what you already know. You can also experiment with visual design — like swapping out dropdowns for icons or buttons — to make the experience faster and more intuitive.
- Prepopulate known info — based on attributes or past sessions
- Hide nonessential fields — if you already know something, don’t ask for it again
- Test form types — clickable buttons, dropdowns, or multi-step progress flows
Refine post-form pages
A “Thank you” page is more than a courtesy — it’s a golden opportunity to keep momentum going. If someone fills out a form, they’ve already shown interest. Use the confirmation screen to offer useful follow-ups, build trust, or deepen engagement. Suggest next actions based on what they signed up for, or guide them to related content and resources.
- Offer next steps — e.g., “Add this to your calendar,” “Watch a related webinar,” or “Explore case studies”
- Tailor recommendations — based on what the visitor just signed up for or read